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Store Policies
General Shipping. How do you ship?. Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed durin
Order Stacking - FAQ
#1. What is Order Stacking?. This is a term we developed to describe the act of merging several orders into one large package. We first started offering this service several years ago during one of our first Black Friday sales. It let customers add t
Mélusine Media Club - FAQ
What is the Mélusine Media Club (MMC)?. MMC is Mélusine's loyalty rewards program designed to recognize our most devoted customers. Members will earn points anytime they shop, which they can use towards exclusive products & discounts. How do I become
Product Reviews - FAQ
How can I review a product?. Keep an eye out for a review request email from a past purchase. Simply fill out the form and submit your review. Who is eligible to submit a review?. Customers who have placed an order with us for eligible products since