Policies & Information
Store Policies
General Shipping. How do you ship?. Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed durin
Shipping Policy
General Shipping. How do you ship?. Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed durin
Refund Policy
Something was missing or I received the wrong thing!Sorry to hear that. Visit our Help Center, chat with us or email us at [email protected] with the information and we’ll help you out. My stuff arrived damaged!If your item(s) were damaged during
Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be us
Terms & Conditions
This website is operated by Mélusine LLC. Throughout the site, the terms “we”, “us” and “our” refer to Mélusine LLC. Mélusine LLC offers this website, including all information, tools and services available from this site to you, the user, conditione
Contact Information
GENERAL CONTACT EMAIL:. [email protected]. MAILING ADDRESS:. Mélusine. 71 Deerfield Lane. Meriden, CT 06450. PHONE:. 475-731-1778. (M-F 9am-5pm ET). Contact Form