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All articles

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Store Policies

General Shipping. How do you ship?. Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed durin

Order Stacking - FAQ

#1. What is Order Stacking?. This is a term we developed to describe the act of merging several orders into one large package. We first started offering this service several years ago during one of our first Black Friday sales. It let customers add t

Mélusine Media Club - FAQ

What is the Mélusine Media Club (MMC)?. MMC is Mélusine's loyalty rewards program designed to recognize our most devoted customers. Members will earn points anytime they shop, which they can use towards exclusive products & discounts. How do I become

Product Reviews - FAQ

How can I review a product?. Keep an eye out for a review request email from a past purchase. Simply fill out the form and submit your review. Who is eligible to submit a review?. Customers who have placed an order with us for eligible products since

Mélusine Launch - FAQ

#1. What is Mélusine?. Mélusine is the sister company of world renowned genre film preservationists and distributors, Vinegar Syndrome and is the premier home for the sexier side of exploitation cinema. From the earliest days of nudie cuties all the

Shipping Policy

General Shipping. How do you ship?. Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed durin

Refund Policy

Something was missing or I received the wrong thing!Sorry to hear that. Visit our Help Center, chat with us or email us at [email protected] with the information and we’ll help you out. My stuff arrived damaged!If your item(s) were damaged during

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be us

Terms & Conditions

This website is operated by Mélusine LLC. Throughout the site, the terms “we”, “us” and “our” refer to Mélusine LLC. Mélusine LLC offers this website, including all information, tools and services available from this site to you, the user, conditione

Contact Information

GENERAL CONTACT EMAIL:. [email protected]. MAILING ADDRESS:. Mélusine HQ. 100 Congress Street. Bridgeport, CT 06604. PHONE:. 475-731-1778. (M-F 9am-5pm ET). Contact Form